MYNDA SERVICE COMPANY – TERMS AND CONDITIONS OF SERVICE

Employers are responsible for choosing and engaging workers, while Mynda facilitates discovery, verification, and secure connections between parties.

For Employers:

• Register your account and complete your KYC verification (ID + utility bill).

• Create job requests with clear job descriptions and expectations.

• Conduct video interviews and confirm hires through the platform.

For Mynda’s (Domestic Workers):

• Register and upload ID, photo, utility bill, and guarantor details.

• Complete KYC to become verified.

• Apply for jobs, attend interviews, and get placed.

For Agents:

• Create account and register Mynda’s under your agency.

• Complete KYC for your agency and the workers you onboard.

• Apply for jobs on behalf of verified Mynda’s.

For Laboratories:

• Register as a medical/lab partner.

• Upload available health screenings (e.g., nanny/maid tests).

• Provide verified reports for employers or Mynda’s using the platform.

Premium job promotion services may be purchased for higher visibility. Mynda’s and use the platform for free and choose to subscribe for more visibility to employers

Agents earn commissions based on successful placement of a Mynda via their account. All payments must be made through the platform or approved bank channels. Cash transactions are not supported.

No replacements are guaranteed for issues outside of our policy scope such as poor working conditions, underpayment, or unrealistic demands.

All replacements are tied to the original job description submitted. Changing a Mynda’s role or reassigning them without notifying Mynda is a breach of this agreement.

While Mynda performs internal checks, employers are encouraged to conduct additional verifications or request police verification.

Employers are responsible for household and Mynda safety after placement. Mynda can assist with additional background checks upon request.

Employers may request health checks from verified labs partnered with Mynda. Tests are conducted after job confirmation and at the employer's expense. Results are sent directly to the employer.

Mynda does not manage daily work supervision or resolve every employment conflict. Employers should treat Mynda’s fairly, offering agreed compensation and rest days. In case of disputes, Mynda will attempt mediation. Legal resolution is encouraged if mediation fails.

Mynda will provide relevant data for police/legal investigations if needed.

Subscriptions fees are non-refundable. Refunds for medical tests are only offered if the Mynda fails to report for testing. Service fees are non-refundable after placement unless written agreement specifies otherwise.

Mynda’s must fulfill their duties, follow household rules, and give notice before resigning. Bypassing the platform for private arrangements after introduction is prohibited and may result in penalties.

• Use the platform for unlawful or fraudulent purposes

• Impersonate others or misrepresent information

• Disrupt or interfere with system operations

• Post offensive or defamatory content

Violations may lead to suspension or legal action.

Unauthorized use is prohibited.

By using the platform, you agree to our data collection and usage practices.

Continued use of the platform implies acceptance of the updated terms.

Continued use of the platform implies acceptance of the updated terms.

All legal claims shall be under the jurisdiction of Lagos State.

By registering, hiring, or applying through Mynda, you acknowledge that you have read, understood, and agree to these Terms, regardless of whether a written signature exists.

For questions, reach out to us:

Phone: +234 815 212 3438

Website: www.mynda.co

Email: support@mynda.ng